by Christophe FRERES
on Dec 9, 2025

A true international and European telecom operator regulated in 15 countries

Mixvoip has expanded across national and international markets, which brings the need to meet local telecom regulations.

We are now officially registered with telecom authorities in 15 countries across the EU, EEA, and beyond. This regulatory status enables us to deliver SIP trunking, business phone systems, and cloud telephony in full compliance with each country’s rules.

Mixvoip is officially regulated and authorized by the following national telecommunications authorities:

Luxembourg – Institut Luxembourgeois de Régulation - (ILR)
Germany – Bundesnetzagentur - (BNetzA)
France – Autorité de Régulation des Communications Électroniques, des Postes et de la Distribution de la Presse - (ARCEP)
Belgium – Institut belge des services postaux et des télécommunications - (IBPT)
Switzerland – Bundesamt für Kommunikation - (BAKOM)
Austria – Rundfunk und Telekom Regulierungs-GmbH - (RTR)
Spain – Comisión Nacional de los Mercados y la Competencia - (CNMC)
Portugal – Autoridade Nacional de Comunicações - (ANACOM)
Italy – Autorità per le garanzie nelle comunicazioni - (AGCOM)
Sweden – Post- och telestyrelsen - (PTS)
Finland – Finnish Transport and Communications Agency - (Traficom)
Ireland – Commission for Communications Regulation - (ComReg)
Netherlands - Authority for Consumers and Markets - (ACM)
Romania - Autoritatea Națională pentru Administrare și Reglementare în Comunicații - (ANCOM)
USA - Federal Communications Commission - (FCC)

This regulatory status ensures:

Number portability with local procedures in every regulated country
Accurate emergency call routing, including required location support
Direct and lawful service delivery, without intermediaries or unregulated providers
Reliable service stability, backed by national oversight
Clear accountability, as Mixvoip is the registered operator in each market
Faster issue resolution, through direct communication with local authorities
Access to national numbering resources, including geographic numbers and country-specific options
Reduced operational risk, with compliance requirements met at the provider level

More countries will join our regulatory footprint as we continue to grow across new markets. All details can be found in our impressum

Why does this matter for our customers?

When you work with a regulated telecom operator, you gain more than just a service, you gain certainty.

Mixvoip's regulatory status in multiple countries means that we hold the legal authorizations required to deliver telecom services directly. This isn't a reseller model or a gray-market workaround. It's a fully compliant, nationally recognized presence in every market we serve.

For your business, this translates into several practical advantages:

Number portability is handled correctly. Each country has its own process for moving phone numbers between operators. Because we're registered with the national authority, we can initiate and complete porting requests according to local rules, no delays, no surprises.
Emergency calls work as they should. In many countries, telecom operators are legally required to route emergency calls (like 112 in Europe or 911 in the US) and provide accurate location data. As a regulated operator, Mixvoip meets these obligations in every country where we operate.
Your service is stable and accountable. National telecom regulators oversee the operators in their markets. If an issue arises, we can work directly with the authority to resolve it. You're not relying on an unregulated middleman.
You get access to real national numbering. Geographic numbers, toll-free numbers, and other country-specific resources are only available to authorized operators. Our regulatory status gives you direct access to these options.
Compliance is already built in. From data retention to lawful intercept requirements, telecom operators must follow strict rules. When you choose Mixvoip, those requirements are already met at the infrastructure level.

In short: working with a regulated operator means fewer surprises, better support, and a service that's built to last.

Did you know?

Mixvoip is ISO/IEC 27001 certified.

This means our information security processes are audited by an external body and aligned with international standards. It confirms that our communication infrastructure is managed securely at every level. More information about our certifications and compliance with international standards such as NIS2 and DORA can be found in our FAQ section.