Click to call

Easy-dial with Voxbi

 

Dial any number
you can click

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Phone number links are everywhere.
Click on one, Voxbi dials.
 

Dial any number
from URL

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It’s not a link? Add the number to the URL with tel:,
press Enter, Voxbi dials.
 

Key benefits of Click-to-call for your business

 
Instant customer connection
Instantly connect with your clients, saving time, boosting response speed, and increasing their satisfaction. Faster calls lead to quicker responses to leads, reducing missed opportunities and helping your team close more deals.
 
Easy workflow integration
Whether in your CRM, helpdesk, or website, Click-to-Call works effortlessly within your existing tools, keeping your team efficient and focused.
 
Improved productivity
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Automating dialing eliminates manual errors and saves time, allowing your team to focus on meaningful conversations instead of typing numbers.
Actionable call Insights
Gain valuable data on call performance, response times, and customer interactions, helping you optimize your communication strategy for better results.
 
Stay focused on growing your business while we handle the calls!

How does Click-to-Call work?

Voxbi Web
The Click-to-Call feature is compatible with the latest versions of Chrome, Edge, and Firefox web browsers on Windows and macOS.
If you use the feature for the first time, click on the Request permission button from Voxbi Settings, Phone section
Request Permission button (open to see).
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Set your preferred web browser as a default app for TEL links (from default apps on Windows).
Windows Default apps by link type (open to see)
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Voxbi.team should be automatically added to the browser's settings as a site that can handle your tel link calls.
Browser’s TEL links handlers (open to see)
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If more sites are listed there (browser’s settings/protocol handlers), set voxbi.team as the default one.
Click on any telephone that is a link on the web, document, CRM, etc., or write tel:xxxxx in the address bar and press Enter.
Adding a telephone number in the address bar (open to see)
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Click to call a telephone link (open to see)
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It takes some fine-tuning, but the payoff is worth it!
 
Voxbi Desktop App for Windows
How to start instant calls with the Voxbi Desktop app for Windows:
Click-to-Call: Click on any linked phone number (tel link), and Voxbi will automatically start dialing. Make sure Voxbi is set as your default app for opening tel links.
Hotkey Dialing: Select any number on your screen and press your keyboard shortcut to start the call instantly. Customize your hotkey combination in the app settings for maximum efficiency.
Voxbi Desktop App for macOS.
Voxbi Desktop integrates with macOS to make calls either by clicking phone number links or by simply highlighting (selecting) a phone number on any page or application and pressing a keyboard shortcut.
Voxbi Mobile
Voxbi for Android - Tap-to-Call straight from your phone
To call linked numbers from your mobile app, you must grant the app permission to access your phone's calling feature in the device settings.
When you tap a tel link on your Android mobile phone, Voxbi should appear as one of the options to start your call. Select it, and the call will go via your Voxbi mobile app.
 

Frequently Asked Questions

How do I enable Click-to-Call on the Voxbi Web version?
To use the feature for the first time, go to Voxbi Settings > Phone section and click Request permission to enable it.
If you have manually denied Voxbi permission to open TEL links you should request permission to enable the feature.
How do I set my browser to handle Click-to-Call links?
Set your preferred web browser as the default app for TEL links in Windows Default Apps settings.
What if multiple sites are listed as TEL link handlers in my browser?
If multiple sites are allowed to handle Tel link calls, you need to select a default one. Navigate to your browser’s protocol handlers page (chrome://settings/handlers edge://settings/content/handlers  firefox://settings/applications) and select the default browser to handle your tel link calls.
How do I test if Click-to-Call is working on my browser?
Click any TEL link on the web, a document, a CRM system, etc. Alternatively, type tel: 35220333000 in the browser URL bar and press Enter. Voxbi should start making an outgoing call and get connected to our test service.
I have set my browser for the default TEL link handler, but the call always goes through the desktop app. Why is that?
Ensure your browser is set to be the default app for handling TEL link types in Windows default apps. Simply adding your browser as a default TEL link handler only in the browser’s settings is not enough.
When I type ‘tel: [xxx]’ in the browser’s URL bar, the call doesn’t start. What should I do?
Make sure the TEL format is written correctly after the colon. Also, confirm that Voxbi is properly registered as the TEL handler in your browser’s settings.
Click-to-Call works in my browser but not in my CRM or documents. What should I check?
Some applications might override your default TEL handler. Ensure your CRM or document software allows external TEL links and does not force a different app to handle calls.
I have denied Voxbi access to TEL links, but it still asks me if I want to open a TEL link using Voxbi. Why is that?
If you manually denied voxbi.team permission to open TEL links in your browser, check whether the Voxbi Desktop app is already set as the default handler for telephone links in Windows. You have to remove it from there as well.
 
 

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