Certification levels

Introduction to Mixvoip certification levels

We are committed to ensuring the highest standards of compatibility and performance across our suite of IT and telecom services. Our certification levels - Certified, Compatible - reflect our dedication to providing robust solutions that meet diverse customer needs. Each certification level is designed to help our customers identify products that best fit their specific operational requirements, backed by Mixvoip’s assurance of quality and reliability.
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Certified

Attaining our ‘Certified’ level signifies a deep integration with Mixvoip services. This certification is awarded to solutions that exceed basic compatibility standards, offering exceptional vendor support and documentation. Vendors recognized at this level not only meet all our rigorous criteria but also collaborate on developing and enhancing their products to align perfectly with Mixvoip's operations.
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Compatible

Solutions that achieve the ’Compatible’ designation are thoroughly tested to ensure they meet Mixvoip's strict standards for full compliance. These products are guaranteed to integrate flawlessly with our full range of services, including internet connectivity, SIP trunk, and cloud PBX solutions. Regular evaluations are conducted to confirm ongoing compliance and performance consistency with all Mixvoip features.
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List of solutions and hardware labeled as 'Mixvoip Certified' and 'Mixvoip Compatible'

Solutions and services

Products and hardware

Frequently Asked Questions (FAQs)
Frequently Asked Questions (FAQs)
faqs

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Question
Answer
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What are the key differences between ‘Certified’ and ‘Compatible’ levels?
'Certified' solutions offer deeper integration with Mixvoip services, including exceptional vendor support and extensive documentation, ideal for vendors who collaborate closely with Mixvoip. 'Compatible' products meet fundamental integration standards and are verified to work seamlessly with our services, ensuring reliable operation.
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How can vendors apply for Mixvoip certification?
Vendors can start the certification process by submitting an application to support@mixvoip.com. The application should include details about the product and how it integrates with Mixvoip services. Our team will review the submission and guide you through the next steps, including any necessary testing and documentation.
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Do you guarantee quick replacements for certified, compatible, or supported hardware?
The labels "certified," "compatible," or "supported" do not guarantee quick replacements for hardware. These designations indicate that the hardware meets certain technical standards or compatibility criteria with our systems. For guaranteed quick replacements, we have our “guaranteed-stock” list of hardware, which specifically ensures availability for rapid dispatch when needed. Click here to consult this list and learn more about our “guaranteed-stock”.
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Solutions or devices that are not listed as Mixvoip ‘Certified’ or ‘Compatible’?

Mixvoip uses standard protocols, which typically ensures compatibility with a wide range of solutions such as SIP-compatible phone systems and phone, routers, and firewalls etc... For products not fully certified or compatible, we have a ‘Supported’ category.
This status indicates that the product, while not extensively tested or integrated as our ‘Certified’ or ‘Compatible’ products, is used successfully by several of our customers. We acknowledge these products as reliable options and our support team can provide fundamental help and basic debugging. Customers can confidently use these systems, knowing they have been validated in real-world applications and are backed by Mixvoip support.
Supported solutions and hardware