Beyond handling every call , Elora logs every interaction directly into your CRM
Never Miss a Call. Grow Each Opportunity
Elora holds real conversations, it understands, responds, and acts! Integrated directly into your Mixvoip Cloud PBX, it answers every call instantly, identifies the caller, updates your CRM, routes to the right Team member or department and books meetings in employees agendas. Your team stays focused on the work that matters, while Elora handles the phone calls 24/7 in any language.
Caller identification and CRM enrichment
When a call comes in, Elora automatically identifies the caller and pulls their existing record from your CRM or ERP. After the call, it updates the contact directly, logging the interaction and adding notes.
Intelligent call routing
Elora qualifies callers through a natural conversation and transfers them to the right person or department. This reduces misdirected calls, shortens wait times, and improves first-call resolution across your organisation.
Automated appointment scheduling
Elora connects to your team's calendar and books appointments during the call itself. The meeting is instantly added to the right person's agenda eliminating back-and-forth coordination and freeing your staff from repetitive scheduling tasks.
Automatic ticket creation
For calls that require follow-up, Elora automatically creates a ticket in your ERP or helpdesk system. The ticket is pre-filled with the caller's details, request summary, and assigned to the right person.
24/7 AI call answering, in any language
Elora answers every inbound call instantly, day or night switching languages fluidly within the same call. No separate flows per language, no missed opportunities.
Performance dashboard and call insights
Every call is captured in a dedicated dashboard, giving you visibility into call volumes, response times, cost savings, and conversation outcomes. These insights help you identify recurring requests and continuously improve how Elora handles calls.
Simple activation on Mixvoip
Elora is activated as a feature directly on your Mixvoip Cloud PBX account. There is no complex integration to manage. Once configured, Elora connects seamlessly to your Voxbi phone system and is ready to handle calls immediately.
About Elora
Elora is a Luxembourg-based AI Call agent for businesses. Its generative AI call and chat assistants answer clients instantly, in multiple languages, 24/7, handling inbound calls, qualifying callers, routing to the right department, and booking appointments. Elora is GDPR compliant, EU-hosted. This solution is designed for businesses of all sizes looking to automate their communications without compromising on quality or customer experience.
For more information, visit Elora.