Voxbi Cloud PBX - FAQ
Find helpful information on Cloud PBX named “Voxbi” features and setup in this section. If you need more help, contact our support team.
Voxbi Mobile
Voxbi Desktop
Voxbi Cockpit
Mixpbx
Tag | Question | Answer |
|---|---|---|
IOSAndroidVoxbi Mobile | On which platforms is Voxbi available? | Voxbi is available on : • Play Store for Android • App Store for iOS |
Voxbi MobileDo not disturb | How do I enable or disable Do Not Disturb (DND)? | Take control of your availability with the DND feature. Learn how to activate or deactivate with our Video guide. |
Voxbi MobileUser Access | How do I log in? | Get started quickly by following this Video guide |
Voxbi MobileMobile twinning | How do I activate or deactivate Mobile Twinning? | Easily manage your mobile twinning settings with just a few taps. Watch our Video guide |
Voxbi MobileCall transferCall handling | How can I transfer a call? | 1. Press |
Voxbi MobileVoicemailInterception | Why are calls to my call group being intercepted by my mobile voicemail? | When a call comes into your group, it rings your extension and is then forwarded to your mobile. If your mobile voicemail is enabled, it may intercept the call if it picks up before you do. Since the system cannot differentiate between a person answering and the voicemail picking up, the call is treated the same way. The most effective solution is to disable your mobile voicemail completely. |
Voxbi MobileSIP callSim call | What’s the difference between the SIP purple button and the green button call? | The SIP call (purple button) uses an internet connection (Wi-Fi or 4G), while the green button initiates a call using your mobile SIM card. |
Voxbi MobileQR code | How do I obtain a QR code? | To obtain a Voxbi QR code, log in to your account at my.mixvoip.com and follow the steps in your PBX account settings. For a detailed walkthrough, refer to our Video Guide. |
Voxbi MobileMigration | To migrate your configuration, follow our step by step guide. In a rush? Here’s a summary: 1) update Voxbi Legacy to the latest available in the store; 2) open the latest version of Voxbi Legacy at least once; 3) only then install and open Voxbi 2. |
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