Agent Support

Steinsel, Luxembourg, Full Time

Specialized in professional telephony, Internet and IT, Mixvoip has supported more than 4000 large companies, public institutions from all sectors of activity since 2008.

Every day, more than 100 highly motivated and skilled people work with enthusiasm to continuously improve Mixvoip’s products and services. They are our superheroes.

It is also the Mixvoipies that create a very friendly (and dynamic) working atmosphere where everyone is accepted as they are and where proposing their ideas is encouraged.

We are looking for: Agent support (M/F)

Your responsibilities

Your role with us will be to help our customers use their hosted telephony exchange, their internet line and all the other services we offer to them. Rest assured, there are only professional clients, not individuals. Therefore you will get chats, mails and calls where the customers describe their needs.

You will then be in charge to support them and answer their questions – but no panic, your colleagues will help you when needed.

You will also be in charge of configuration missions for new clients or to handle porting requests.

After all you will find a job with us where every day is different.

Please send your cover letter and your CV to jobs@mixvoip.com

17 December 2021

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