Professional internet solutions: Find your perfect fit
We provide reliable internet solutions in Luxembourg and surrounding regions, tailored to your business needs. Each package includes a clear Service Level Agreements, that define response and repair times. Whether you prioritize cost, bandwidth, or support, our flexible options scale from 10 Gbit/s to lower bandwidths—ensuring the right connection wherever your business operates.
Included in every connectivity package
✓ Internet now
Benefit from immediate internet access starting day one with our 5G box, ensuring connectivity until your permanent internet line is installed.
✓ Unlimited traffic
Enjoy unrestricted data usage with no limits or overage fees.
✓ DNS shield
Protect your network with enhanced security against malicious sites and phishing attacks.
✓ Dynamic IPv4 included
Each of our connections comes with a dynamic IPv4 address, enhancing compatibility and performance with services like VoIP, where direct accessibility matters.
✓ IPv6 ready
Future-proof your connectivity with IPv6 support.
✓ Multi-channel support
Access our expert engineers via email, phone, chat, or our ticketing system for prompt and efficient assistance.
Explore our internet plans and options
ㅤ | Emios Fiber | Retail | Direct Internet Access (DIA) | Direct Internet Line (DIL) |
Connectivity details | ㅤ | ㅤ | ㅤ | ㅤ |
Other bandwidth options | 100 Mbit/s to 10 Gbit/s More options | |||
Unlimited traffic | ✓ | ✓ | ✓ | ✓ |
Symmetric bandwidth | ✗ | ✓ | ✓ | ✓ |
Dynamic IPv4 | ✓ | ✓ | ✓ | ✓ |
Static IPv4 | 21 € per month | 21 € per month | 21 € per month | 21 € per month |
Static /29 IPv4 network | ✗ | 52 € per month | 52 € per month | 52 € per month |
Static /28 IPv4 network | ✗ | ✗ | 104 € per month | 104 € per month |
Monitoring and alerting | ✗ | ✗ | ✓ | ✓ |
Bandwidth graphs | ✗ | ✗ | ✓ | ✓ |
Support parameters | ㅤ | ㅤ | ㅤ | ㅤ |
24/7 advanced SLA intervention within 5 hours | ✗ | ✗ | 79 € per month | 79 € per month |
Mon-Fri 08:00-17:00 | Mon-Fri 08:00-18:00 | Mon-Fri 07:30-18:00 | Mon-Fri 07:30-18:00 | |
Mon-Fri 08:00-17:00 | Mon-Sun 08:00-18:00 | Mon-Sun 07:00-18:00 | Mon-Sun 07:00-18:00 | |
within 24 hours | within 8 hours | within 6 hours | within 6 hours | |
Security and resilience | ㅤ | ㅤ | ㅤ | ㅤ |
Optional | Optional | Optional | Optional | |
✓ | ✓ | ✓ | ✓ | |
✗ | 72 € per month | 72 € per month | 72 € per month | |
Technical parameters | ㅤ | ㅤ | ㅤ | ㅤ |
99.60% | 99.70% | 99.80% 99.9% advanced SLA | 99.75% 99.9% advanced SLA | |
Authentication | PPPoE | PPPoE | DHCP, Static IP, PPPoE | DHCP, Static IP, PPPoE |
2nd high-availability circuit | ✗ | ✗ | 110 € per month | 110 € per month |
High-availability protocol | ✗ | ✗ | BGP | BGP |
MTU | 1500 bytes | 1500 bytes | 1500 bytes | 1500 bytes |
Check available bandwidth at your address
A project? Get a call back from our experts!
Boost your business connectivity with Mixvoip’s internet add-on services
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DDoS deflector
Protect your network from DDoS attacks. Ensure uptime, monitor traffic, and maintain secure operations.
Intersite and SD-WAN
Discover secure intersite connectivity solutions with MPLS, VPNs, and SD-WAN. Ensure efficient communication and robust data protection across locations.
Mobile connectivity
Ensure reliable internet access in remote areas with mobile connectivity solutions via satellite or 5G. Ideal for temporary setups and backup where wired connections fail.
DNS Shield
Discover DNS Shield for robust DNS filtering, blocking malware, phishing, and adult content. Ensure secure browsing and comply with company policies.
View all options
Discover how our advanced solutions can support and safeguard your operations.
GET IN TOUCH
Questions on our services?
Our team is prepared to provide advice and guide you in selecting the appropriate services.
We can’t wait to hear from you !
sales@mixvoip.com
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Question
Answer
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The "monitoring and alerting" feature specifically tracks the real-time status of your network connectivity, sending alerts for any disruptions to ensure quick resolution. "Bandwidth graphs" visually represent the usage of your network's bandwidth over time, helping you monitor traffic patterns and manage network capacity effectively. Together, these tools are crucial for optimizing and maintaining reliable internet connectivity.
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"Support hours" refer to the times customer service is available to help with general inquiries and support issues. "Fault processing hours" are specifically for technical teams to address and resolve service faults or disruptions, typically offering extended time slots to ensure you are never without internet.
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Mixvoip does not provide router access by default but grants full administrative rights for free upon request, allowing customers complete independence in managing their IT and internet security. For connections like copper DSL and coax, a modem might be necessary; however, the setup remains transparent. Customers may also configure their own devices using provided PPPOE credentials or fixed IP parameters depending on the connectivity service selected.
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We do have different internet packages for individuals. You can find all our internet offers directly on our Residential page.
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