Helping local businesses with communication services
Our proximity allows us to offer timely support and services, understanding and addressing the requirements of smaller business locations effectively.
Some of our really great customers who trust us
Mixvoip for local businesses, salons and outlets
Support, seven days a week
We understand the retail industry's unique needs, particularly during crucial sales periods like Sundays and Christmas. To ensure you can efficiently serve and process transactions, we've developed specialized support specifically for retail, salons, and boutiques, available seven days a week from 08:00 to 18:00. Our commitment includes on-site support during these crucial times, guaranteeing operations when it's most critical for your business success.
Proactive monitoring and centralized network management
Understanding the challenges of managing multiple retail locations, our solutions offer centralized control over each site's local network, Wi-Fi, internet, and telephony systems. This centralization is crucial for retail chains where each location might not have extensive IT infrastructure. By centralizing and monitoring all parts of this essential communication network, Mixvoip ensures proactive management and swift resolution of any issues, enhancing both cost efficiency and operational reliability across your stores.
Short-term contracts and flexible connectivity
Our solutions are specifically designed to support the dynamic nature of retail, particularly for temporary setups like pop-up stores and seasonal markets. We offer mobile connectivity solutions that ensure reliable service regardless of location, alongside flexible contract terms that adapt to the transient nature of these retail formats. This flexibility allows for quick setup and breakdown, enabling retailers to maximize their sales opportunities without long-term commitments.
Bundled solutions for retail locations of all sizes
Key features of our retail bundles
- High-speed internet: 500 Mbit/s download speed.
- Wi-Fi 6 solution: Separate Wi-Fi networks for shop operations and guests, ensuring reliable connectivity without bandwidth interference or security risks.
- Cloud phone system: Includes one Gigaset DECT phone in the base package, with full features like an answering machine that forwards messages to your mailbox and allows mobile call answering.
- Flat rate: Unlimited calls to mobile and fixed phone numbers in Europe.
All-inclusive pricing
Our retail bundles include hardware, installation, updates, maintenance, and warranty. This all-inclusive pricing ensures peace of mind by covering essential services and reducing unexpected costs. However, it’s important to note that issues caused by improper handling, unplugging cables, or unauthorized configuration changes by third parties are not included.
Retail Service Level Agreement *
Fault processing available 7 days a week from 08:00-18:00, with onsite intervention guaranteed within 8 hours. Includes a 4G backup module to ensure continuous internet connectivity.
*only in the Retail Core+ and Retail Evolve+ packages
ㅤ | Retail Core | Retail Core+ | Retail Evolve | Retail Evolve+ |
Included in the base package | ㅤ | ㅤ | ㅤ | ㅤ |
High-speed internet up to 500 Mbit/s | ✓ | ✓ | ✓ | ✓ |
Phone number | ✓ | ✓ | ✓ | ✓ |
Wi-Fi 6 access points | 1 | 1 | 2 | 2 |
Cloud phone system with a flat rate | ✓ | ✓ | ✓ | ✓ |
Portable DECT phones | 1 | 1 | 1 | 1 |
DECT antennas | 1 | 1 | 1 | 1 |
LTE mobile backup connectivity | ✗ | ✓ | ✗ | ✓ |
7 days per week on-site support | ✗ | ✓ | ✗ | ✓ |
Monthly price | 83.80 € | 132.40 € | 112.40 € | 148.10 € |
Monthly options | ㅤ | ㅤ | ㅤ | ㅤ |
Phone with flat rate | 10.90 € | 10.90 € | 10.90 € | 10.90 € |
Wi-Fi access point | ✗ | ✗ | 6.40 € | 6.40 € |
DECT antenna | ✗ | ✗ | 7.20 € | 7.20 € |
8 port POE switch | 6.20 € Omada SG2008P | 6.20 € Omada SG2008P | 6.20 € Omada SG2008P | 6.20 € Omada SG2008P |
Technical specifications | ㅤ | ㅤ | ㅤ | ㅤ |
Simultaneous calls | 3 | 3 | 5 | 5 |
Maximum phones | 4 | 4 | 10 | 10 |
DECT system | Single cell | Single cell | Multi cell | Multi cell |
Maximum DECT antennas | 1 | 1 | 3 | 3 |
Maximum Wi-Fi access points | 1 | 1 | 6 | 6 |
Gigabit LAN ports | 4 | 4 | 7 (POE) | 7 (POE) |
Standard | Retail | Standard | Retail | |
Router | ||||
DECT antenna | ||||
Wi-Fi access point | ||||
Phones |
Top features retail locations rely on
Retail
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Wireless phones
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Why choose Mixvoip's business retail solution
- Have a professional phone system that clearly indicates your office hours when customers call outside business hours
- Provide secure Wi-Fi where guests can connect without asking staff for a password, while keeping your data and network performance protected
- Enjoy internet that works even when the cable is cut, thanks to 5G mobile backup
- Get support 7 days a week because we know your shop or restaurant is open on Saturdays, Sundays, and evenings
- Stay mobile: You're not always at your restaurant or shop, so our solutions let you answer and place calls no matter where you are