External SIP vendor integration

Configure Voxbi PBX to connect with external systems using the SIP protocol.

What changes

Voxbi PBX will support integration with third-party systems through the SIP protocol. This enables external call routing, management, and monitoring from integrated platforms.
Configuration options will be added in the Cockpit component to manage SIP endpoints and authentication details.

Benefits

  • Seamless communication between Voxbi PBX and external systems
  • Centralized call management via Cockpit
  • Improved interoperability with SIP-compatible vendors
  • Scalable integration for multiple SIP endpoints

Use cases

  • Connect with external call centers for overflow handling
  • Integrate with SIP-based CRM or ticketing systems
  • Enable SIP trunking for cost-effective outbound calls
  • Monitor external SIP calls within Cockpit dashboards

How it works

  1. Define external SIP vendor credentials and endpoints in Cockpit.
  1. Configure routing rules to direct calls between Voxbi PBX and SIP systems.
  1. Authenticate and establish SIP sessions using standard protocols.
  1. Monitor call status and logs through Cockpit interface.