LGL Transport testimonial

LGL Transport testimonial

Project background

In the fast-paced world of international logistics, communication is more than a tool, it’s the backbone of operational efficiency.
From the very beginning, LGL Transport trusted Mixvoip to design, implement, and support its telephony infrastructure, making Mixvoip a partner from day one.

The challenges

From the start, it was clear that a traditional phone system could not meet the demands of a multi-site, fast-moving logistics operation. The key challenges included:
  • Reducing inter-site communication costs
      • Eliminating expensive calls between international locations.
  • Coordinating global and mobile teams
      • Managing calls efficiently across time zones and for staff on the move.
  • Centralizing and monitoring telephony
      • Unifying all sites under one system while ensuring consistent call quality.

Mixvoip’s solution

Mixvoip designed and deployed a tailored Cloud PBX and VoIP solution to connect all LGL Transport sites worldwide through a single, centralized platform. The system enables seamless and cost-free internal communication, instant global reach, and full fixed-mobile convergence so employees remain reachable everywhere under one business number. A multiplatform softphone available on iOS, Android, Windows, and web ensures consistent access across all devices. Smart call routing, structured call groups, and secure call recording help guarantee that no call is missed while maintaining high communication quality. Mixvoip also trained the support team and continues to provide ongoing assistance and system optimization.
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Quick facts

Team size: 200
Country: Luxembourg, Germany, Cameroun, Benin
Web: https://www.lgltransport.com/
Key contact: Lekama Barnabé 🔗
Implementation date: 2015

About LGL transport

LGL Transport is a leading logistics provider with a global reach, headquartered in Luxembourg, Germany, Benin, and Cameroon. The company’s expertise spans road, air, and maritime transport, warehousing, storage, and logistics consulting.
Founded in 2015, LGL Transport celebrated its 10th anniversary this year, marking a decade of rapid growth and international expansion. From its beginnings in a small Luxembourg garage, the company has developed a strong presence worldwide, supported by a wide network of partners across Europe and Africa.

Feedback by Dr. Lekama Barnabé

“As we celebrate LGL Transport’s 10th anniversary, I would like to express our sincere thanks to our strategic partner Mixvoip, who has faithfully supported us for a decade.
Thanks to the performance and full integration of their telephony solution, we have been able to expand across the entire European Union and even internationally without ever worrying about communication costs or technical constraints. Their responsiveness, expertise, and innovative spirit have been key drivers of our growth.
Thank you, Mixvoip, for contributing year after year to the success of LGL Transport.”
 

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TLDR: LGL Transport testimonial

  • LGL Transport partnered with Mixvoip from day one (2015) to build their telephony infrastructure across Luxembourg, Germany, Benin, and Cameroon
  • Main challenges: eliminating inter-site call costs, coordinating teams across time zones, centralizing telephony management, supporting mobile workers, and maintaining call quality
  • Solution implemented: Cloud PBX/VoIP system connecting all sites with free internal communication, managed through a single telecom partner
  • Key features: Fixed-Mobile Convergence (single business number for mobile staff), time-based routing adapted to each site's hours, call recording including mobile calls, structured call groups with fallback logic
  • Results: 10 years of successful operation supporting the company's expansion across the EU and internationally without communication cost concerns
  • Mixvoip provided implementation, support team training, and ongoing system optimization
  • Company has grown from a small Luxembourg garage to a team of 200 with global logistics operations (road, air, maritime transport, warehousing, consulting)
Updated on 2026-02-05