contacts speed dial for pbx 2.0

→ this feature enables dialing contacts with abbreviated numbers, restoring functionality from previous pbx versions not yet in cockpit.

what changes

contacts can be dialed using short, abbreviated numbers instead of full phone numbers. this restores a feature available in earlier pbx systems but missing in the current cockpit interface.
the implementation will integrate directly with the cockpit component, allowing users to assign and use speed dial codes efficiently.
benefits
  • reduces dialing time
  • improves call efficiency
  • simplifies contact access
  • consistent with previous pbx behavior
use cases
  • quick internal calls in large organizations
  • customer support teams needing fast access
  • emergency contact dialing
  • frequent call routing without full number entry

how it works

  1. assign abbreviated numbers to contacts within the cockpit interface.
  1. users dial the abbreviated number on their pbx device.
  1. the system translates the abbreviation to the full contact number.
  1. the call is connected automatically using the mapped contact information.
▸ assign speed dial codes to frequently called contacts for faster access and reduced dialing errors.