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Mixvoip supports the complete communication flow essential for healthcare environments, including internet connectivity, phone systems, alarm servers, and nurse call systems.
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Mixvoip for healthcare and retirement homes
Alert and communication systems for modern healthcare
Mixvoip integrates a suite of specialized technologies from leading manufacturers to develop communication and alert systems for healthcare environments. By incorporating Tetronik DAKS alarm servers, we ensure efficient management of critical alerts, providing dependable notifications for both emergencies and routine operational alerts. In collaboration with Martin.Care, we enhance patient communication systems, improving interactions between patients and care providers and notably reducing response times. Additionally, Gigaset’s Advanced Messaging and Location (AML) technology upgrades DECT systems with sophisticated messaging features, accurate location tracking for handsets, and emergency signaling capabilities. We also integrate Schneider Electric’s MediOpt Care nurse call systems to streamline the management of patient requests and alerts, ensuring that nursing staff can respond promptly and effectively. Our technicians, certified in both installation and maintenance, guarantee the reliability and ongoing support of these systems, enhancing both safety and efficiency across healthcare facilities.
Interoperability with ESPA and ESPA-X protocols
Mixvoip’s cloud PBX system supports ESPA and ESPA-X protocols, crucial for interfacing with third-party solutions commonly used in healthcare settings. This compatibility ensures that alarm signals and messages are standardized and effectively communicated across various systems. The integration of these protocols is vital, enhancing the coordination and efficiency of emergency responses and operational communications, which is essential for maintaining high standards of patient care and safety.
Uninterrupted support with 24/7 service level agreements
Our Service Level Agreements (SLA) ensure reliable and continuous support for healthcare communication systems. Available 24/7, our dedicated support team stands ready to resolve any issues swiftly, minimizing downtime and maintaining optimal service quality. This commitment to round-the-clock assistance is crucial in healthcare settings, where effective communication is essential at all times.
Flexible cloud and on-premise solutions
Our hybrid approach, combines the ease of cloud-managed systems with the robustness of on-premise solutions. Our cloud phone system is easily managed via a centralized web interface, while the telephony infrastructure can be hosted at our secure data centers or on-site, either virtualized or on dedicated hardware.
This setup ensures continuous telephony services, even in the event of connectivity breakdowns.
Highlighted features for retirement homes and healthcare institutions
Integrate Gigaset AML for efficient alarm messaging and location services, ensuring safety and effective communication in healthcare and other industries.
DECT solutions with advanced messaging features or WiFi handsets that offer DECT-like functionality optimizing costs without new cabling.
Optimize emergency response and crisis management with Tetronik’s DAKS for efficient and reliable communication across various environments.
ESPA and ESPA-X protocols enhance our cloud PBX by standardizing alarm signals and messaging across healthcare systems.
Martin.care specializes in nurse call systems equipped with precise location tracking, enhancing patient care and rapid response.
MediOpt Care by Schneider Electric offers nurse call solutions, optimizing healthcare communication and facility management for enhanced patient care.
Obtain essential information on your calls and the performance of your team in clear, coherent diagrams to improve service interactions and responsiveness.
Automatically contact on-call personnel until they acknowledge the call, ensuring swift and reliable responses to emergencies.
Livy-care integrates communication and management tools to improve patient care and healthcare operations.
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