Voxbi Cloud PBX - FAQ
Find helpful information on Cloud PBX named “Voxbi” features and setup in this section. If you need more help, contact our support team.
Voxbi Mobile
Voxbi Desktop
Voxbi Cockpit
Mixpbx Admin
Mixpbx User
Tag | Question | Answer |
|---|---|---|
IOSAndroidVoxbi Mobile | On which platforms is Voxbi available? | Voxbi is available on : • Play Store for Android • App Store for iOS |
Voxbi MobileMobile twinning | Can I choose when my mobile phone rings? | Yes, you can customize it to ring at the same time as your extension, only when you're not signed in, or after a set delay—whichever option best fits your needs. |
Voxbi MobileDo not disturb | How do I enable or disable Do Not Disturb (DND)? | Take control of your availability with the DND feature. Learn how to activate or deactivate with our Video guide. |
Voxbi MobileUser Access | How do I log in? | Get started quickly by following this Video guide |
Voxbi MobileMobile twinning | How do I activate or deactivate Mobile Twinning? | Easily manage your mobile twinning settings with just a few taps. Watch our Video guide |
Voxbi MobileCall transferCall handling | 1. Press | |
Voxbi MobileVoicemailInterception | When a call comes into your group, it rings your extension and is then forwarded to your mobile. If your mobile voicemail is enabled, it may intercept the call if it picks up before you do. Since the system cannot differentiate between a person answering and the voicemail picking up, the call is treated the same way. The most effective solution is to disable your mobile voicemail completely. | |
Voxbi MobileMigration | How can I transfer my configuration from Voxbi Legacy to voxbi 2? | To migrate your configuration seamlessly, follow our Guide. |
Voxbi MobileSIP callSim call | The SIP call (purple button) uses an internet connection (Wi-Fi or 4G), while the green button initiates a call using your mobile SIM card. | |
Voxbi MobileQR code | How do I obtain a QR code? | To obtain a Voxbi QR code, log in to your account at my.mixvoip.com and follow the steps in your PBX account settings. For a detailed walkthrough, refer to our Video Guide. |
DevelopmentVoxbi Mobile | Our Cloud PBX solution has been developed entirely in-house and has been continuously enhanced since 2008. This allows us to deliver highly customizable solutions and maintain rapid responsiveness. No third parties are involved in the development process. | |
Is my contact data secure when syncing across devices? | Absolutely. Voxbi uses secure protocols to sync contacts and never shares your data without permission. You control which contacts are private and which are shared with the team. | |
Why isn’t my Mobile Twinning working even after activation? | Check if your mobile number was entered correctly and ensure that your phone has network coverage. Also, verify that your extension settings allow calls to be forwarded. | |
Will the caller know I am answering from my mobile rather than my office phone? | No, the caller will see your business number as usual, maintaining a professional appearance no matter which device you use to take the call. |
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