SIP Trunk - FAQ
Cloud PBX
SIP Trunk
Connectivity
Mobile
Cybersecurity
Billing
Tempus
Compliance
General
Delve into specifics about our SIP Trunk services here. For more details or assistance, visit our support page
Tag | Question | Answer |
---|---|---|
What are the conditions for using the flatrate call packages for SIP trunk services? | Mixvoip’sr flatrate packages that allow unlimited calls to over 100 destinations for only €9.90 per user per month, are exclusively available for PBX systems that have achieved Mixvoip's certification levels of "certified" or "compatible." This includes systems like Innovaphone, Starface, Wildix, 3CX, Asterisk, Freeswitch, Avaya, and Microsoft Teams, provided they are managed by a Mixvoip channel partner. Flatrate packages are not available for use in call centers or with any automated call dialing systems, such as predictive dialers. You can find the list of countries included in our flatrate package on our call rates page. | |
How do I send an SMS via email? | Mixvoip offers a Mail-to-SMS service that allows you to send SMS messages by simply sending an email. Follow the instructions on our Mail-to-SMS guide | |
How can I send and receive faxes via email? | With our Cloud PBX solution, you can send and receive faxes directly from your email. No physical fax machine needed. To send a fax via email follow the instructions on our Mail-to-Fax guide Prefer using a traditional fax machine? You can still use your fax device with an analog-to-IP converter. However, due to the nature of modern networks, we cannot guarantee 100% transmission reliability. For more details, read our articles: • 📄 Is the Fax Dead? • 📄 Is the Fax Dead? (2/2) – Update |
Couldn't find what you were looking for?
It may be covered in another FAQ section, or you can contact our support team for further assistance. Feel free to schedule a meeting with any member of our team here.
Telephony
SIP Trunk
Call rates
Phone numbers
Mobile
Hardware
Desk phones
Headsets
Wireless phones
Conference systems
Switches and Wi-Fi
Routers & Firewalls
Doorbells & Intercoms
All products
Cloud PBX
Voxbi Cloud PBX
Features
Microsoft Teams
Integrations
Tempus
Pricing
Downloads
Insights
3CX Innovaphone
Wildix
Emios
All Insights
Connectivity
Internet in Luxembourg
Internet in Belgium
Internet in France
Internet in Germany
Internet add-ons
Mobile connectivity
Service Level Agreements
Network and IT
Co-managed LAN
IT services
Cybersecurity
IPTV
Mixvoip
Contact us
About us
Events
Career
Support
Maintenance updates
Newsletter
Resources
Blog
Certification levels
Partner program
Our accreditations
FAQs