Set the default outgoing phone number

Users can now select and change their default outgoing phone number on Voxbi desktop.

What changes

Users gain the ability to set their preferred default outgoing phone number within the Voxbi desktop application. This setting applies to all outgoing calls unless manually changed per call.
The feature is integrated into the Cockpit and web client components, improving user control over call identity and consistency.

Benefits

  • Ensures consistent caller ID for outgoing calls
  • Improves user control over phone number selection
  • Reduces errors from manually changing numbers each call
  • Streamlines call management workflows

Use cases

  • Sales agents using multiple phone lines
  • Support teams needing consistent caller ID
  • Users managing personal and business numbers
  • Organizations enforcing outbound number policies

How it works

  1. Open the Voxbi desktop application.
  1. Navigate to the default phone number settings in Cockpit or web client.
  1. Select the desired default outgoing phone number from the available options.
  1. Save the changes to apply the new default for all outgoing calls.