How Tractlux transformed logistics operations with Azure Virtual Desktop ?

Before the migration, our infrastructure was built around physical workstations, which brought several limitations. Scalability was a major issue—adding or removing physical workstations was very time-consuming. Maintenance was also a significant challenge. We had to manually update software and troubleshoot each individual machine. On top of that, onboarding new employees was a slow process, with manual configuration needed for each new workstation.

Switching to Azure Virtual Desktop, transformed how we handle our infrastructure. Centralizing everything in a virtual environment has simplified management significantly. The entire infrastructure is now agile and scalable, allowing us to adjust hardware resources as needed. Mixvoip handles all updates and maintenance.

How has AVD improved collaboration and accessibility for your team?
Before AVD, we were restricted to working on physical devices, which required being on-site. Now, with AVD, our team can securely access their work environment from any location and any device, even tablets. This flexibility has made a huge difference, especially for our field teams who can now access their workspaces remotely.

The remote access capability has been a game-changer, especially during the COVID-19 crisis. With AVD already in place, we were able to switch to remote work, without any disruptions to operations. Additionally, having centralized data access from various locations, including multiple countries such as France and Luxembourg, has improved flexibility for our geographically dispersed teams.

What made you choose Mixvoip to manage your Azure Virtual Desktop infrastructure?
We had a longstanding relationship with Mixvoip as our IT partner in Luxembourg, which gave us a solid foundation of trust. Initially, we were hesitant to expand this partnership to include the management of our Azure Virtual Desktop due to the complexities involved. However, Mixvoip's track record in managing our traditional IT needs, coupled with their Microsoft certifications and detailed responses to our queries, convinced us they were the right choice for this critical upgrade.

What have been the key benefits of outsourcing your IT infrastructure to Mixvoip?
Migrating to Azure Virtual Desktop allowed us to maintain mobility—our teams can work from any location—while entrusting Mixvoip to manage our infrastructure. This means we no longer have to worry about hardware maintenance or updates, and we can scale our resources effortlessly as our business grows.

By partnering with Mixvoip and adopting Azure Virtual Desktop, Tractlux has significantly modernized its IT infrastructure. The migration to a virtual environment has solved the scalability and maintenance challenges of a physical setup, while enhancing flexibility and security for their teams.

With Mixvoip’s management, Tractlux can now focus on growing its business while benefiting from a robust and agile IT solution optimized for the logistics and transportation sector.