Terms and conditions

Discover our Terms and Conditions to understand your rights and responsibilities while using our services effectively and securely.

TC20250902FR.pdf228.6 KiB

TC20250902EN.pdf214.4 KiB

TC20250902DE.pdf218.7 KiB

Key areas covered in our Terms and Conditions

• Service usage – Guidelines on how our services can be used responsibly and in compliance with applicable regulations.
• Account management – Information on account creation, security, and responsibilities for maintaining accurate account details.
• Billing & payments – Details on pricing, payment terms, invoicing, and potential penalties for late payments.
• Data privacy & security – How we handle, process, and protect your personal and business data in compliance with relevant privacy laws.
• Service availability & limitations – Our commitments regarding uptime, maintenance, and any limitations of service.
• User conduct & acceptable use policy – Rules about prohibited activities, misuse of services, and consequences of non-compliance.
• Termination & suspension – Conditions under which services may be suspended or terminated.
• Liability & disclaimers – Limitations of liability, disclaimers, and responsibilities in case of service disruptions or legal claims.
• Dispute resolution – Steps for resolving disputes between users and Mixvoip, including applicable laws and jurisdictions.

Need more information?

If you have any questions or require further clarification, please contact us at support@mixvoip.com.