Mixvoip strengthens Microsoft Teams telephony leadership with expert integration and managed services
Mixvoip strengthens Microsoft Teams telephony leadership with expert integration and managed services

Mixvoip strengthens Microsoft Teams telephony leadership with expert integration and managed services

Microsoft Teams has become a central collaboration platform for many organisations, but enabling enterprise-grade telephony inside Teams often introduces complexity. Mixvoip supports businesses in Luxembourg, Belgium and across Europe by transforming Microsoft Teams into a fully-fledged phone system through Direct Routing, while removing the operational and technical burden typically associated with telephony projects.
With Mixvoip’s Direct Routing service, organisations can make and receive public telephone calls directly within Microsoft Teams. This integration connects Teams to the public switched telephone network (PSTN) using certified Session Border Controllers (SBCs), delivering a seamless calling experience from the Teams interface while maintaining high call quality, security, and compliance.

More than telephony: certified Microsoft expertise

What sets Mixvoip apart is its role as an integration and managed services partner, not just a telecom operator. Mixvoip relies on Microsoft-certified Office 365 and Microsoft Teams engineers who understand both the collaboration environment and the telephony layer behind it.
For IT managers and system integrators who may feel uncomfortable managing routing policies , Mixvoip provides flexible support models: from expert guidance and knowledge transfer to a fully managed Microsoft Teams telephony solution. Customers can choose to be trained, guided step-by-step, or let Mixvoip handle the entire setup and operation.

Simplifying complexity for IT teams

Direct Routing projects often involve licensing decisions, security considerations, number management, and ongoing optimisation. Mixvoip assists customers throughout the process, including Microsoft 365 telephony licensing, Teams Phone configuration, and long-term service monitoring. This approach significantly reduces workload and risk for internal IT teams while ensuring a stable, scalable voice environment.

Connecting legacy systems to Microsoft Teams

While Microsoft Teams is a powerful enterprise platform, it does not natively support certain legacy or specialised SIP devices such as doorphones, intercoms, barriers, or paging systems. Mixvoip bridges this gap by integrating these devices into the Teams ecosystem via its carrier grade SBC infrastructure. This enables organisations to modernise collaboration without abandoning existing on-site systems that remain critical to daily operations.

International reach and number portability

Mixvoip supports number portability in more than 25 countries, allowing organisations to retain local, national, or international numbers while centralising telephony management in Microsoft Teams. This is particularly valuable for multi-site and cross-border businesses that require a consistent voice experience across regions without relying solely on Microsoft Calling Plans.

Mobility, resilience, and hybrid work

For mobile and hybrid workers, Mixvoip enhances reliability by combining Microsoft Teams telephony with Fixed Mobile Convergence (FMC) SIM cards and a patented mobile application designed to ensure call stability, even in challenging network conditions. This approach reduces dependence on mobile data alone and ensures business-critical calls remain reliable on the road.

A trusted partner beyond connectivity

By combining telecom infrastructure, Microsoft cloud expertise, and highly responsive local support, Mixvoip positions itself as a strategic partner for organisations adopting Microsoft Teams as their primary communication platform. The company’s consultative approach helps enterprises deploy Teams telephony confidently, securely, and without unnecessary complexity.
Mixvoip enables businesses to fully leverage Microsoft Teams for voice communication with expert guidance, enterprise-grade reliability, and integration capabilities that go far beyond basic connectivity.
 

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TLDR: Mixvoip strengthens Microsoft Teams telephony leadership with expert integration and managed services

  • Mixvoip offers Direct Routing service that transforms Microsoft Teams into a complete phone system for making and receiving external calls
  • The company provides Microsoft-certified expertise for Teams telephony integration, not just basic connectivity
  • IT managers can choose flexible support options from guidance to fully managed solutions
  • Mixvoip handles complex aspects like licensing decisions, security, number management, and optimization
  • The service connects legacy SIP devices (doorphones, intercoms, barriers) to Teams that aren't natively supported
  • Number portability is available in over 25 countries, beneficial for multi-site and international businesses
  • Enhanced mobility solutions combine Teams telephony with Fixed Mobile Convergence and a patented mobile app for reliable calling
  • Mixvoip positions itself as a strategic partner beyond basic telecom, providing local support and consultative expertise
Updated on 2025-12-18