Understanding Internet technologies in Luxembourg

Luxembourg stands as a leader in digital infrastructure, with its nationwide fiber network and impressive internet speeds. As of 2024, more than 80% of households are covered by fiber-to-the-home (FTTH) infrastructure, and over 95% have access to a very high-capacity network (VHCN) capable of speeds of 1 Gbps or more. The median fixed internet speed in Luxembourg is over 120 Mbps, placing the country among Europe's top performers.

The foundation of Luxembourg's internet infrastructure

The national internet backbone in Luxembourg is largely built on a universal fiber network. This infrastructure is deployed by state owned companies. The national regulator, the ILR (Institut Luxembourgeois de Régulation), oversees this framework, ensuring that all telecom operators have fair and equal access to the network's specifications and pricing. This advanced regulation means that while the technical differences between providers' connections may be minimal, the real differentiators are price, hardware, and, most importantly, customer support.

We pride ourselves on exceptional customer support. We constantly monitor our performance, with customer ratings for every support ticket consistently above 4.5 out of 5. This commitment is further validated by our high Google review score, which is also above 4.5. This focus on service quality is a core part of our philosophy.

The internet technologies powering your connection

There are multiple ways to provide internet connectivity in Luxembourg to businesses, private customers, and large organizations.

GPON / XG-PON

This is the most widely used fiber technology for mass-market deployment. GPON (Gigabit Passive Optical Network) offers high-speed asymmetric connectivity, with downstream speeds reaching up to 2.5 Gbps and upstream speeds up to 1.25 Gbps. This asymmetry is well-suited for most consumer and business applications, which typically require more download bandwidth than upload. XG-PON and XGS-PON are the next-generation versions, capable of download speeds up to 10 Gbps, making them ideal for high-demand applications like cloud services and video conferencing. Mixvoip can provide symmetrical speeds on its own GPON and XG-PON network for specific customer needs.

FTTH: Fiber to the Home

Also known as dedicated fiber or dark fiber in some contexts, this is the highest standard of internet connectivity. With FTTH, a dedicated fiber optic cable runs directly to your office or home, eliminating the issue of shared bandwidth and potential congestion. Speeds are limited only by the router and the internet service provider's backbone, with capacities of 100 Gbps or more being technically possible. Mixvoip operates its own FTTH network in many populated areas, with a goal to expand coverage across Luxembourg. We often use FTTH to connect different buildings for multi-site customers, such as municipalities, creating a, high-speed network where all sites are connected as if they were on the same LAN, with symmetrical speeds reaching 10 Gbps, 40 Gbps, or even 100 Gbps.

ADSL and VDSL: Copper technologies

These copper-based technologies are gradually being phased out and replaced by fiber but will remain in use for some time. Their speed is highly dependent on the distance from the user to the nearest central station, typically a small local substation. The maximum distance is 4 km, but speeds drop significantly after 2 km. While VDSL can theoretically reach up to 100 Mbps downstream and 20 Mbps upstream, a more realistic maximum is around 70 Mbps down and 15 Mbps up. In areas with poor cable quality or long distances, speeds can be as low as 2 Mbps down and 0.5 Mbps up.

5G and satellite

For rural areas or as a reliable emergency backup, wireless and satellite technologies provide valuable alternatives. Mixvoip offers both solutions to ensure customers have connectivity even in challenging locations. 5G offers high-speed wireless access, while satellite internet provides coverage in areas where terrestrial networks are not available, serving as a crucial lifeline for communication.

The Mixvoip difference: Hardware and support

We select our hardware to ensure performance and security. We partner with European manufacturers like AVM, Mikrotik, and Sophos, who are known for their quality and reliability. This commitment to superior routers and a highly-rated support team ensures that our customers receive a reliable, secure, and well-managed internet experience from start to finish.

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