Luxembourg Telecom Company of the year 2019 award goes to Mixvoip

The 13th edition of the Luxembourg ICT Awards took place on 3 December 2019 during the IT One Gala, the country’s most anticipated gathering of technology and business leaders. More than 800 ICT professionals came together for a full evening of conferences, networking, and recognition of excellence across the digital ecosystem.

Among the highlights of the night was the announcement of Mixvoip as Telecom Company of the Year, a distinction that rewards innovation, customer focus, and contribution to the local ICT sector. Organised by Farvest, the awards celebrate companies and individuals who have left a mark on Luxembourg’s fast-evolving technology landscape.

For Mixvoip, the recognition came at a moment of strong momentum. By the end of 2019, the company counted nearly 2,834 customers and achieved recurring annual revenue (ARR) of around €4.5 million. Its MixPBX platform, a cloud telephony solution designed entirely in-house, was ranked top in technical and commercial performance by OpenField benchmarks earlier in the year.

“Being named Telecom Company of the Year is a great honour for our entire team. It confirms that our approach, developing solutions locally, listening closely to our customers, and innovating continuously, really makes a difference for Luxembourg businesses. This award belongs as much to our clients as it does to us, because their trust pushes us to grow and to improve every day.”

Mixvoip’s success rests on a combination of innovation and customer proximity. In 2019, the company expanded its portfolio with MixTV for the hospitality industry, strengthened its network capacity by integrating high-speed fibre via LuxConnect, and broadened its managed IT services through acquisitions such as Voipgate and Firstline Systems SA. Each step reflected a strategy of delivering flexible, enterprise-grade solutions adapted to the needs of both SMEs and larger organisations.

Equally important is the company’s focus on support and reactivity. With a dedicated local team, Mixvoip ensures that businesses receive responsive service and tailor-made solutions—an aspect that many customers cite as a reason for their loyalty.

The Telecom Company of the Year award confirms Mixvoip’s place among the leaders of Luxembourg’s ICT industry. As the market continues to evolve, the company remains committed to helping businesses communicate more efficiently, operate securely, and grow with confidence.