Boost Odoo's power with integrated telephony
Effortlessly connect calls and customer data to streamline workflows, improve communication, and enhance customer service.
Automate your calls, elevate your business
Manually logging calls and updating customer information can be time-consuming and error-prone. With our integrated telephony solution for Odoo, automate these processes to ensure accurate data and save your team valuable time. Enhance productivity and focus on what truly matters—building strong customer relationships.
All calls synced to Odoo
All calls made and received are automatically synced to the customer’s activity records inside Odoo. This ensures that every interaction is logged, providing a history of communications. This feature helps in tracking customer interactions, improving follow-up efficiency, and ensuring that all team members are informed about the latest customer activities.
AI-powered call transcription and summary
Our nifty AI features store the call transcription and summary inside Odoo. This provides valuable insights from every call, making it easier to reference past conversations and ensuring that important details are never missed. This feature enhances documentation accuracy and aids in training and quality assurance.
Click-to-dial from Odoo
Easily make calls directly from within Odoo with our click-to-dial feature. By simply clicking on a phone number, you can initiate a call without the need to dial manually. This saves time, reduces dialing errors, and streamlines the calling process, making your workflow more efficient.
Caller Information display
Our multiplatform softphone fetches all customer relevant information from Odoo. You will see the customer’s name, company, last calls, information about tickets, and activities. This real-time data access allows for personalized customer interactions and improves service quality.
Emotional analysis
Through our AI, we add emotions to the call logs, allowing supervisors to gain insights into the quality of support and the likelihood of successful sales. This emotional analysis helps in identifying areas of improvement, ensuring customer satisfaction, and boosting sales performance by understanding customer sentiments.
Desktop phone Integration
Even on desktop phones, we show the correct caller information from Odoo, allowing employees to greet their customers correctly. This integration ensures that no matter what device you are using, you always have the right information at your fingertips.
Odoo version compatibility
Our integration does not require the installation of an Odoo plugin and is compatible with the Odoo cloud version, the Odoo.sh version, and the self-hosted version of Odoo. This flexibility ensures that you can benefit from our integration regardless of how you deploy Odoo in your organization.
About Odoo
Odoo is a suite of business applications covering all your company needs: CRM, eCommerce, accounting, inventory, point of sale, project management, and more. Odoo's modular approach allows you to start with a few applications and add more as your business grows. With over 5 million users worldwide, Odoo is known for its flexibility, scalability, and ease of use, making it a popular choice for businesses of all sizes.
For more information, visit the Odoo website.
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