In order for a company to make big moves as a unit, it is important that the entire team holds the same goal and visions.
Loic Didelot, MIXvoip CEO, has chosen to lead his team in a direction that values high quality technology and providing the best customer service possible equally. Directly from Didelot himself, here is what he believes is a huge differentiator for MIXvoip.
In the world of phone systems and cloud communication, what makes one service provider stand out from another can easily be overlooked. After all, the basic functionality of a cloud based phone system or a basic T1 line is pretty standard across the board. Yes, there are competitive features that small and medium sized companies can greatly benefit from such as easy to use portals, or the ability to scale with the click of a button. And while all of that is very important, when it comes to the buying process for VoIP phone systems, Internet or any other cloud services – what you really should be keeping an eye out for is the level of value you are getting.
Our efforts go beyond the basic ticket system (email@example.com). We are easily accessible in many other ways such as social media outlets like Facebook and Twitter, web chat on www.mixvoip.com and even via SMS text message (+35269133350).
To us, social media is not simply a place to share news and post about ourselves and our company, but is also a quick way to get a hold of anyone on our team for any sort of question.
You can reach me directly at firstname.lastname@example.org. I look forward to hearing from you.