Make.com integration

Make.com integration

Integrate call history data with visually orchestrated automations on Make.com.

What changes

This integration enables automatic synchronization of call history from the PBX engine to Make.com workflows. Users can now trigger and manage automations based on call events without manual data transfer.
The PBX engine component will export call records in real time, allowing Make.com to process and visualize call data within its automation platform.

Benefits

  • Real-time call data synchronization
  • Reduces manual data handling
  • Enhances automation capabilities
  • Improves workflow visibility

Use cases

  • Trigger notifications on missed calls
  • Update CRM records automatically
  • Generate call analytics dashboards
  • Automate follow-up actions based on call outcomes

How it works

  1. Enable the Make.com integration in the PBX engine settings.
  1. Authenticate and connect your Make.com account.
  1. Configure call history data export parameters.
  1. Create or modify Make.com automations to use the incoming call data.