Calling, Mobility, Service continuity
The enhanced voice features of our in-house developed cloud phone system allow you to achieve complete mobility and service continuity in any circumstances. Based on your specific business needs, you can use different calling functionalities, intelligent call routing, and simple integrations. MIXvoip Cloud PBX is compatible with any device and all-important features are accessible via desk phone, IP softphone, or mobile apps.
Local phone numbers are cost-saving as local tariffs apply for inbound and outbound calls. Get closer to your customers and partners with MIXvoip local numbers from over 200 calling destinations.
Provide your customers with toll-free numbers to contact you instantly and hassle-free. With the MIXvoip toll-free numbers, they can call you for free or at very low rates from a landline or a mobile network.
Assign effortlessly extensions to each employee or department within the company regardless of their location. Help your colleagues work together effectively from anywhere, anytime, and on any device.
Let your teammates know when you are available through the presence features of your cloud phone system. Your real-time call status can be displayed on multiple devices – a desk phone, a softphone, or a mobile phone.
Direct the incoming calls to the right team member. With Cloud PBX by MIXvoip, you can forward automatically your inbound business calls to any colleague and to the most convenient device.
Transfer an ongoing call to the most convenient device for you. Switch the conversation from a desk phone to a softphone or a mobile phone smoothly and seamlessly.
Call screening allows you to manage your incoming calls more efficiently. You control who can reach your company. Decide whether to pick the call, to block it, or send it directly to your voicemail.
With call parking, you place a call on hold in a cloud location so anyone in the company can answer it. You transfer the parking location to the right department or person and they can take the call from their desk phone or softphone.
Simplify your business telephony experience with our mobile app MIXcall. Merge your fixed and mobile phones so whenever your desk phone rings you can answer it on your mobile. MIXcall works without data but only using the GSM network.
With MIXdial you can place, answer, or end a call with just one click. Dial any phone number directly from your email, from a website, or from a Word document. Save time, and avoid dialing errors with our application.
Transform your desktop or mobile device into a feature-rich desk phone with MIXphone. Our cloud softphone can be used as a web-based service directly in the web-browser or via a mobile application.
The multicast feature allows you to make announcements via desk phones to your co-workers. Reach out to all colleagues in any office location fast and easy, just with a few keystrokes.
Shared phone numbers
Calls made to a shared phone number can be answered by anyone on different devices – a desk phone, a softphone, or mobile phone. Shared lines help you enhance your flexibility.
Create custom answering rules for your business phone system. You can manage your incoming calls based on your real-time presence, call status, business hours, and company’s schedule.
Send and receive faxes by email directly in your inbox. It is fast, easy, and very convenient. The advanced online fax functionality of your cloud phone system is a cost-saving solution.
Send voicemail messages in emails as audio files to listen to them from your desktops, tablets, and smartphones.
Devices and service
MIXvoip Cloud PBX solution can be easily managed from multiple locations. You can access the phone system on any preferred device – a desk phone, a softphone, or a mobile.
Simple to use, manage, and upgrade, Cloud PBX offers advanced tools for call administration, statistics, and monitoring. Analyzing calls’ data/metrics’ between employees, teams, ring groups, and departments allows you to provide better customer service and improve your business communication. Benefit from various state-of-art features and integrations to enhance your productivity and team efficiency.
Cloud PBX is a scalable, sufficient, and secure cloud phone system. It is a cost-saving communication solution, designed to meet your specific business needs. Discover its enhanced calling features and help your team connect and collaborate.
SIP Trunk service connects your on-premises PBX to the Internet. Save on your communication costs with our competitive pay-as-you-talk rates or unlimited flat rate to over 200 calling destinations.
Sign your documents online with MIXsign e-signiture solution. Go paperless to reduce money and time spent on paperwork.
Microsoft Teams Direct Routing
Connect your business telephony with Teams. Place and receive external calls directly in Microsoft Teams. With the help of Direct Routing integrate your business phone system with the Teams, keeping your existing phone numbers and calling plans.
Record professional phone greetings to gain credibility with customers and partners. Voice over greetings ensures every call is answered professionally.
Create a phone menu with directions on how the caller can contact a specific department, group, or agent via self-service.
Music on hold
Provide a better calling experience while your customers are waiting on hold. Choose delightful music or keep them informed with helpful targeted messages.
Help callers to contact the right employees from the first call. Dial by name feature allows you to set the search by the first or last name of your team members. This saves time for the callers.
Transfer your existing business phone numbers to your MIXvoip account with no efforts. Change the telecom but keep your current numbers and make sure you will not miss any important calls.
With call monitoring you can listen to your employees’ live calls, coaching them discreetly, and helping them provide better customer support.
Call logs feature of the Cloud PBX allows you to make informed decisions based on relevant call flow data. All in one place you have a complete record of all incoming and outgoing calls and faxes to track the performance of your employees.
Automatic call recording
Our Cloud PBX solution can automatically record the incoming and outgoing calls of your employees. After the call ends, you can playback the call recording directly in the web browser or save it for later.
Increase your workplace flexibility with the Login/Logout feature. You can log in to the MIXvoip shared phone from anywhere and still access your personal extension, contacts, call history, voicemail, or other services.
Active Directory synchronization
Reduce processing times and ensure that the switchboard contains only updated and correct information. Synchronize effortlessly all data from your company’s Active directory with the phone system switchboard.
With Caller ID you decide what information to add for any caller and if your business name will be displayed on the outbound calls. The system shows you the caller’s name, number, or other details, so your employees can provide a more personal calling experience.
Increase your brand awareness and make your company more visible by listing your company information in the local or national directories.
MIXvoip Cloud phone system helps you expand your presence, supplying you with international phone numbers in over 100 countries. Benefit from the flat-rate service to save on communications’ costs with global teams, partners, and customers. With international calling features, you can enjoy simple management of a single phone system across the company’s locations around the globe. This improves your global relations, helping you provide better support for international inbound calls.
Free and unlimited calls to over 200 destinations both on fixed and mobile phones for a monthly price per user. Regardless of the time, you spend on the phone, you pay a fixed price.
Opt for international phone numbers from over 100 countries to extend your virtual presence. Help your customers from abroad optimize their calling costs as they can call you at standard local rates or for free.
MIXvoip free calls
Interconnect all your employees, teams, departments, or branches regardless of their location. All extension-to-extension calls are free within the MIXvoip business phone system.
MIXvoip free conferencing solutions allow you to meet virtually via high-quality audio or video calls with colleagues, partners, or customers from anywhere. Use your favorite device to join the meeting and get connected instantly. Use all the advanced features to empower your remote teams and improve productivity.
Instantly organize and manage your call conference for free. Audio conferencing by MIXvoip is a globally available free service, accessible from any device.
Boost your teamwork and productivity with MIXvoip free video conferencing solution. Take advantage of unlimited video calls with numerous participants in the room. Choose the most convenient device to join and start working immediately.
Transform any meeting workspace into a conference room. Use your existing hardware and easily set up, hold, and manage high-quality web-conferences.
Your team is your most valuable asset. Choose among multiple applications compatible with your cloud phone system to boost your employees’ collaboration.
Business SMS and MMS
Include professional text messages as an integral part of your business communication. Send personalized text and multimedia messages or notifications to your clients and co-workers with the MIXvoip SMS service..
Message alerts system ensures you never miss an important voicemail or fax message. You get instant notifications via email, SMS, desktop, or mobile apps anytime you receive a fax or a voice message.
You remain always connected to your company’s cloud PBX, in times of power blackouts, Internet outages or system attacks. Our communication solution provides the highest level of security to ensure you continue your online activities in all circumstances.
Secure VoIP service
Cloud PBX is an in-house developed solution that ensures you get a secure and reliable telephony service. Thanks to the advanced technologies and stable infrastructure, your team can initiate or receive calls from any place with an Internet connection.
Employees can access their MIXvoip account using the corporate login data from anywhere. Help your company lower its technical costs and take advantage of a single authentication platform.
Security is a top priority for MIXvoip. Fraudulent calls are automatically detected and are not charged to the customer.
Having the most advanced type of data centers – Tier IV allows us to provide extensive coverage with full service, the highest level of reliability, and redundancy for all the local and international customers and partners.
Make your data make an impact on your call flaw. With our enhanced call administration system you can track, analyze, and optimize the calling performance of your teams. Create custom reports with multiple preselected KPIs to improve the efficiency of your employees and the productivity of your business.
Your internet connection and devices contribute to the overall call quality. MIXvoip can offer you the possibility to monitor their connection status. Observe and analyze your calls anytime and from anywhere.
Gain insights into your call volume and costs thanks to an intuitive interface. Call statistics give you important information on the calls’ distribution, time peaks, and help you make better decisions based on data.
Cloud PBX by MIXvoip – almost everything is possible.
Our system cannot yet brew coffee, but we are working on it 🙂
For the rest, our engineers can set the exact configuration your business requires, or suggest new features to improve your communication routes.
Contact us to let us know your interest.