Addressing concerns about Yealink phone security
Addressing concerns about Yealink phone security In recent days, some publications have been circling around …
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3 Voxbi calling features for highly efficient teams
Today, support and sales teams have as their priority tasks to maximize productivity, optimize operations, and better track performance. Discover the three calling features of your Voxbi phone system that can skyrocket your team’s efficiency. Learn how your company can benefit from them.
Voxbi and Odoo CRM Integration streamlines your workflows
Modern organizations work with multiple applications to optimize their workflows. Yet, the best way to benefit from different tools is to integrate them. Voxbi phone app and Odoo CRM share their success story.
7 holidays voicemail greetings to increase customer engagement
Holidays voicemail greeting is the perfect way to connect with your customers if you cannot answer the phone. We have gathered 7 scripts to create a business voicemail message with a personal touch. Find the one the suits your business best.
Top 5 benefits of smart call routing for your business
Do you want to improve your customers retainment rate, have call agents who can manage increased call volumes with ease and optimize your communications costs? Use the smart call routing feature of your cloud phone system. Find out what are its top 5 benefits for your company.
What is fixed-mobile convergence and how your company benefits from it?
Businesses today apply various sustainable practices technology-wise that are cost-effective and reliable. They believe the optimization of the applied tech solutions will give them a strong competitive advantage and take them ahead of the curve. Fixed-mobile convergence is one these soluitions.
What is the real impact of video conferences on the new work environment?
Two years ago, face-to-face meetings were the set standard for effective teamwork in companies of any size. Today, as virtual workspaces are becoming the new normal, video conferences take the central spot for handling remote teams and global customers. Find out what is the real impact of this communication tool.
Presence and phone status for a better calling experience
Knowing your colleagues’ phone and presence status means knowing their availability to handle calls and answer customer queries in real-time. Using such a feature streamlines internal and external communications and supports better collaboration. Find out what real-staus options are accessible via your phone system and how you can benefit.
How to optimize your business communication tools?
Many people believe the more business communication tools you implement, the better. If you count the ones you use daily, you are most likely to include at least PBX, video apps, instant messaging, phones, mobile apps, social media, and more. However, juggling all these solutions can be frustrating and undermine a team’s efficiency.
Most Useful Cloud Phone System Features for SMEs
Cloud telephony systems improve team productivity with their enhanced features, enabling companies to provide high-quality customer service. Any manager knows that businesses offering better customer experience are the ones that thrive and grow faster. Find out which 10 phone system feautres are most hepful for SMEs.
7 benefits of integrating your phone system with your CRM
How can you build a powerful solution by connecting two tools that help you streamline your sales and improve customer engagement? Find out which are the top 7 benefits of business phone systems and CRM integrations.
Best CRM software for small businesses in 2022
If you consider your business too small for using a specialized CRM program, it is probably time to reconsider. There are multiple options for customer relationship management (CRM) software specially designed to match the needs of small businesses and start-ups