A useful guide about post heads

What is a Post Head ? Post Technologies provides the underground cabling infrastructure for phone and internet connections to every house and building in Luxembourg.

In work premises, all those cables arrive in a specific termination point in a wall cabinet called the “Post Head”/ “Tête Post” / “Armoire KA”. It’s from the Post Head that all telecom providers connect their own cables to carry in & out your phone and internet services. Each Post Head has an identification number needed by telecom providers to work on your connections.

Post head

Where can I find it ?

Basically it can be anywhere in your house/building, even in a locked room. In most cases, the Post Head is located in your basement. It’s also possible that one Post Head is shared between several offices, thus not directly in yours. Below are some pictures of Post Heads to help you recognize them. The identification number you will be asked to provide is usually clearly visible, written on a sticker or a metallic plate if it is an old Post Head.

Dear Mixvoip customer: if you still haven’t found your own Post Head, contact us, and we will help you.

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