How to manage your calls professionally during the holidays
Happy female operator with headset consulting clients online in front of laptop
The Holiday season already knocks on your door. It is again that time of the year, when you should inform your clients, prospects, and partners if you change your business hours, days, and availability. Read on our checklist on how to prepare your business for the festive season so that your company stays productive and your clients are happy.
woman calling via laptop
Microsoft Teams benefits and how to connect it to your phone system
Since June 2018 Microsoft allows its users to set Microsoft Teams as a primary phone system. With technology Direct Routing companies can use their existing business phone system to place and receive external phone calls directly in Teams. With its help, you can bring your own telecom service provider to connect your current phone system to Microsoft Teams. This means better call rates, more flexibility, and high-quality support for your business.
FFF round robin
Friday Fun Fact: Round Robin origins
In telecommunications, Round Robin can be used to evenly distribute the number of calls, avoiding one person to constantly have to answer the calls. Cool right? Actually, what is really cool lays in the origin of this name:
World Backup Day – 31st March!
The first photos of your newborn baby, the videos of unforgettable moments on holiday, the key presentation for your boss, the one you spent hours on… Chances are all these priceless files are on your laptop or mobile, so you can access them at any time. At any time, right?
Christmas phone greetings
9 holiday voicemail greetings for better customer experience
Usually, the business voicemail greeting acts as the first direct communication message, delivered to clients if no one can answer their incoming call. That’s why it should be solid, professional and trustworthy.  The holiday voicemail greeting should meet all these requirements but it can have a personal touch and even spread the holiday spirit. With the enhanced functionalities of Cloud phone system, recording a special voicemail greeting is fast, simple and easy.
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