Best VoIP phones of 2021 for small and medium business
There is no single model of VoIP desk phone that fits all and that meets all business needs. The companies differ in their stage of development, the industry they operate in, the telecommunication infrastructure on their premises or home, whether they require basic telephone services or rather advanced functionalities.
Voice Over Internet Protocol, known as VoIP, is the future of cloud telephony and business communications. VoIP technology enables phone calls to take place over the Internet. The advanced VoIP phones or IP office phones provide connectivity, flexibility, and mobility that any modern business needs today. So, many companies switch their traditional landlines to a VoIP phone system.
There are many softphone apps that you can install on your desktop or mobile device to make and receive calls over the Internet. However, if you opt for dedicated hardware for your VoIP phone, you will enjoy many benefits. Being able to install a softphone with all your office desk phone features is just one of them.
You can choose between many VoIP desk phones options that offer traditional phone services along with many enhanced features. It is not an easy choice due to the great number of variables to consider: corded or cordless; with our without calling conferencing option; do you plan to use them for video calls as well? Are you going to equip a call center or a medium-sized start-up?
We drew up a list of the best nine office VoIP phones for 2021 so that you can make a well-informed decision based on your specific business and communications needs. Read on to find the office phone that will help you improve your communication and productivity.
Top 9 IP Phones for your small or medium business
Polycom VVX 601
Polycom VVX 601 office phone is a top-notch VoIP phone that offers state-of-art features even for the most sophisticated business environment. It is a feature-rich IP phone that covers any specific communication needs. The Poly VVX 601 has an impressive 4.3-inch color touchscreen with up to 16 line appearances/lines/SIP accounts or speed dials.
If you choose this VoIP phone for business or home office, your calls will always have HD audio quality.
Other great features include built-in Bluetooth support, video abilities, and conferencing options via an external USB camera as well as a Gigabit Ethernet bridge. Thanks to the integrated Bluetooth, employees can make or take calls with the headset used for their smartphone, laptop, or tablet.
- 4.3” color touchscreen
- HD sound quality
- Video playback and Local 3-way audio conferencing supported
- Bluetooth connectivity
- 16 line keys and 4 soft keys
Poly VVX 601 is the ultimate all-in-one solution for executives, managers, and employees who transfer a lot of information via phone. It encompasses all features that a business phone should provide – flexibility, a handy touchscreen, video options, excellent volume. Using this VoIP office phone is intuitive and effortless.
The downside is the price. It is a high-end desk phone, and if your business is not phone-intensive, you will not see its value.
Polycom VVX 301
If you are a start-up or run a small company, this VoIP desk phone can be a good deal if you’re looking for value for money. It is an affordable IP office phone that will suit your basic calling needs as it has HD audio and comes equipped with four detachable DECT microphones, which you can place at the most convenient place to optimize the array of the phone.
It ensures that everyone will hear all participants in the conference call clearly.
The Polycom VVX 301 conference phone provides the ultimate acoustic quality because of the dynamic noise abatement, which eliminates the ambient noise. The Poly VVX 301 supports six lines and speed dials and offers you all the basic calling features of the modern desk phone.
With the help of 12 hard keys, you can control the phone’s functions and the small backlit screen.
- Polycom HD Voice and Polycom Acoustic Clarity
- Backlit 208 x 104-pixel display
- Power over Ethernet installation
- Six lines or speed dial keys
- a reliable entry-level VoIP phone for small businesses
- The best value for money
A disadvantage is the lack of some advanced features like video calling or Bluetooth connectivity. That requires the employees to bring their laptops or mobile devices for conducting a video call.
Cisco Unified IP Phone 7900 Series
Cisco 7900 IP Series is defined as the best value VoIP phone. The key characteristics of this office phone include its user-friendly interface and the convenience when you operate with it. All Cisco phones of 7900 IP series provide integrated voice and data communications. An employee can leave a voicemail message, which can be accessed by a co-worker right from their computer.
The Cisco Unified 7900 IP Series are designed to enhance users’ telephony experience.
They offer some traditional phone services including black and white or color screens, information services as well. There are also dynamic soft keys for intelligent call management functions.
- fully programmable line keys
- unified communication features
- premium wideband sound quality
- wireless connectivity with some models
- color LCD
The downside is that it can be a little pricey if your business does not require you to be constantly on the phone.
Grandstream GXP 2170
Grandstream GXP 2170 office phone is highly customizable, which means you can adjust its settings to suit your calling needs. According to the producer of this IP desk phone, it is one of the most powerful high-end IP phones. If your small to medium business is dealing with a high volume of calls daily or with multiple phone numbers, this office phone is the right choice for you.
This Grandstream IP office phone provides five-way conferencing functionalities that ensure that the sound is crystal clear both through the handset and speakerphone.
Also, there are 44 customizable digital on-screen keys (they can be extended with 160 more via an additional module).
To complete the picture, we will mention that it supports 12 lines and six SIP accounts, has five softkeys, Bluetooth connectivity, RJ-9, and USB ports. All these features allow you to reconfigure this VoIP desk phone so that it fits your phone-intensive daily needs.
With the help of a 4.3-inch LCD color display, you can easily navigate the call features. The Grandstream GXP 2170 supports Google voice, streaming some weather or stock information on the screen.
- HD voice quality
- 5-way audio conferencing
- Bluetooth compatibility
- 44 programmable digital keys
- perfect for executive offices
- a solution for a high-volume call environment
On the downside, the average office employee may find it a little overloaded with dialing options.
Yealink SIP-T58A desk phone is all about easy audio and visual communication. It is a feature-rich office IP phone that encompasses in one place 7 inches capacitive touchscreen, access to the built-in web browser, recorder, and calendar right from the handset on your desk. Furthermore, it is equipped with integrated Bluetooth and Wi-fi support, a USB 2.0 port, and dual-port Gigabit Ethernet for charging.
If you conduct a lot of video meetings, this tool is the right solution for an office phone.
You can easily transform Yealink SIP-T58A from an advanced media phone into a video phone by connecting an optional removable two-megapixel HD camera – CAM50.
The Yealink SIP-T58A office phone operates using the Android.5 system. It has a unique Software Development Kit, which enables the integration of third-parties applications. The 27 memory keys allow users to dial extensions hassle-free. There are eight dedicated keys for most common call actions like mute, redial, hold, speakerphone, transfer, message, headset, correct, volume.
- 7″ (1024 x 600) capacitive touch screen
- 10-ways conferencing (up to 2 video calls)
- 27 one-touch DSS keys and eight dedicated functional keys
- Bluetooth and Wi-fi connectivity
- USB 2.0 port
- Headset port
- Removable HD camera
This Yealink office phone provides an all-in-one communications solution for today’s busy executives, managers, and remote workers.
A drawback for smaller companies is the price because it is a rather costly business handset. From a features point of view, it lacks a power supply.
Review the Yealink office phones and choose the one that matches your needs.
Yealink SIP-T54W is an excellent IP phone at a great price. Its sleek design makes it a perfect solution for C-level managers and professionals with busy agendas.
In a breeze, you can adjust its 4.3 inches quality resolution LCD to match your calling needs. Regardless of the viewing angle and lighting, you can easily see everything displayed on the screen.
This advanced Yealink office phone has cutting-edge wireless connectivity thanks to the integrated Bluetooth 4.2 and dual WiFi 2.4G/5G.
That way, you conduct long remote meetings without any interruption of the connection. The Yealink SIP-T54W IP phone stands out with its DECT (Digital Enhanced Cordless Telecommunications) compatibility, which allows you to connect up to 4 cordless handsets to this device for more productive cooperation.
- Noise Proof Technology
- Built-in Bluetooth and WiFi
- Utilizes DECT technology
- Supports 10-line keys and 16 SIP accounts
- The wireless transmission allows you to keep your workspace organized without overcrowding it with cables and wires.
- Easy to put together and use because of its modifiable LCD display.
What does this office phone lack?
It is not the best option for a high-volume call environment.
The Grandstream GXV IP phones series are designed as enhanced multimedia desk phones. These devices come equipped with video capabilities that level up the collaboration.
The Grandstream GXV3275 VoIP phone operates with an Android-based system.
That allows you to access and manage many Android applications through the inbuilt touch screen functionality. Thus the employees have both an office phone and a tablet incorporated in a single device.
With its 7 inches touch screen and a one-megapixel camera, real-time video streaming happens in a breeze. The Grandstream GXV3275 comes equipped with six lines for up to six SIP accounts and built-in Bluetooth connectivity. If your daily tasks involve many conferencing calls, then you will value the HD wideband audio, which ensures premium voice quality during the call.
- six lines with up to 6 SIP accounts
- 7″ (1024×600) capacitive (5 points) touch screen TFT LCD
- 1-megapixel camera
- HD wideband audio
If your company does not run constantly video meetings this office phone is not the perfect solution you need as it provides you with calling features that you do not need.
The Grandstream WP810 is a cordless Wi-Fi phone designed to meet the mobility and durability needs of industry-specific fields such as retail, healthcare, logistics, and security. The basic version of this cordless office phone is equipped with integrated dual-band Wi-Fi and roaming support along with an efficient antenna design. That ensures clear and stable phone calls even when moving around a lot.
Its range coverage reaches up to 100 meters.
You can connect two SIP accounts and two telephone lines, and it supports up to 200 devices. Also, the Grandstream cordless IP phone provides 6-hours of talk time plus 120 hours stand time plus HD voice via the dual built-in microphones.
Regardless if you are running a retail store, work in a hospital, warehouse, or hotel, the Grandstream WP810 cordless phone helps you achieve great flexibility and mobility.
- 6 hours talk time and 120 hours standby time
- High-quality audio thanks to HD voice & Noise Shield Technology
- Dual-band Wi-Fi with efficient antenna design
- Micro USB port and 3.5mm headset jack
- Wi-Fi and roaming support
- Easy hands-free communication via the integrated speakerphone or your most convenient headset
- This affordable cordless Wi-Fi IP phone is the perfect solution for businesses that require a lot of moving around while employees are making or receiving calls.
The downside is that you should have a reliable Internet connection at the entire working space, including basements, closets, or service departments.
The Gigaset C530IP desk phone is the right tool for your starting company or tiny business. Often you can be the one that handles calls from both partners and customers, which means that even if your firm is small, you need to manage high call volume.
It is an affordable phone that is designed to fit your set budget. It does not provide many advanced features, but the essential ones. Exactly what you need. With the Gigaset C530IP wireless office phone, you will possess a reliable tool to make and receive HD Voice audio calls and access social media like Facebook. That way, you get instant notifications about your business pages right on your office phone.
A useful feature is its compatibility with up to six SIP accounts from different SIP providers. This wireless desk phone by Gigaset offers up to 14 hours of talk time and up to 320 hours of standby time.
- HD Voice audio
- 1.8-inch high-resolution color display
- Access to social networks
- Despite its small size still can handle medium call volume
What does this phone lack?
- Lacks advanced features
- The charge is mediocre
Depending on your calling needs you can choose from a variety of VoIP desk phones for your home or business office. Whether it will be an advanced office phone with video capabilities or a solid cordless phone with basic features, that ensures your mobility, you can find many options on the market. However, we have gathered the top 9 office phones that can meet your requirements in terms of price, audio quality and reliability, connectivity, features, and VoIP services compatibility. Read it and find your best match!