Why choose internet from Mixvoip?
Multi-backbone strategy
At Mixvoip, we understand that redundancy is crucial for business continuity. We do not depend on a single backbone and utilize a multi-backbone strategy across our four major markets—Luxembourg, Belgium, Germany, and France. This approach includes multiple fiber and coax carriers, complemented by robust backup solutions utilizing wireless technologies such as 5G and satellite. This diversity ensures reliable internet connectivity, safeguarding your business against unexpected disruptions. Check the list of infrastructure providers we partner with for connectivity services.
Service Level Agreements
We believe in providing value at every level, which is why our service level agreements (SLAs) are designed to meet diverse business needs. From consumer-grade SLAs to premium options that include onsite interventions within four hours, 24/7, we customize our services to suit your specific requirements. Retail businesses can especially benefit from our weekend coverage SLAs, active from 07:00 to 19:00 on Saturdays and Sundays.
More than just internet
Mixvoip goes beyond basic internet provision. We offer sophisticated solutions like site-to-site MPLS or VPNs, linking your offices directly to servers or cloud services hosted in data centers. We also prioritize your security, offering advanced firewall services to protect your internet lines. With Mixvoip, your connectivity is not just assured; it's fortified.
An international mindset
Mixvoip operates across four countries, offering internet connectivity solutions for businesses active in these regions. With us, there's no need to juggle multiple suppliers. We provide a unified service experience that simplifies your connectivity needs, allowing you to focus more on your business and less on its logistics.
Check out our pricing and services by country
Enhance your connectivity with our advanced options
At Mixvoip, we go beyond basic internet services. Our advanced network solutions enhance performance and ensure the security of your business operations.
Protect your network from DDoS attacks. Ensure uptime, monitor traffic, and maintain secure operations.
Discover secure intersite connectivity solutions with MPLS, VPNs, and SD-WAN. Ensure efficient communication and robust data protection across locations.
Explore our Service Level Agreements (SLAs) for internet services, featuring uptime guarantees, support parameters, and compensation options for businesses.
Mobile connectivity solutions via satellite or 5G, ensure reliable internet access in remote areas, temporary setups, and as backup solutions where wired connections are impractical.
Discover DNS Shield for robust DNS filtering, blocking malware, phishing, and adult content. Ensure secure browsing and comply with company policies.
Discover how our advanced solutions can support and safeguard your operations.
Question | Answer |
|---|---|
Do I get full admin access to your router, or can I install my own? | Mixvoip does not provide router access by default but grants full administrative rights for free upon request, allowing customers complete independence in managing their IT and internet security. For connections like copper DSL and coax, a modem might be necessary; however, the setup remains transparent. Customers may also configure their own devices using provided PPPOE credentials or fixed IP parameters depending on the connectivity service selected. |
Do I receive a dedicated IP address from Mixvoip, and is carrier-grade NAT used? | Mixvoip ensures each customer receives a unique, dynamically allocated IPv4 address by default, with no sharing of IP addresses or use of carrier-grade NAT. For a nominal fee, this can be upgraded to a fixed IPv4 address. We adhere to strict net neutrality, blocking no traffic to provide the purest internet experience. IPv6 blocks are also available at no extra cost. |
What internet speed should my business choose to ensure high productivity? | For selecting internet bandwidth, it's generally recommended to start with at least 1 Gbit/s, especially for businesses utilizing cloud services. If higher bandwidth is available at your location, opting for more can enhance productivity and prevent slow internet from impacting your operations. This recommendation applies both to large enterprises and SMEs, where the demand for bandwidth is consistently growing. |