Les avantages de Microsoft Teams et comment vous le connectez à votre système téléphonique

Today employees worldwide opt for more flexible work arrangements. Thanks to advanced technology, they can work effectively from anywhere and anytime. So giving the right tools to your team is essential for any company to adjust to the new business reality.

Microsoft Teams stands out when it comes to finding an all-in-one collaboration solution. You can learn more about its features in our article “How Microsoft Teams Combined with cloud telephony will boost your communication.»

Microsoft Teams – un logiciel de collaboration pour toute l'entreprise

Microsoft Teams is a great teamwork tool for simple, effective, and flexible collaboration. It allows its users to work together from any location, on multiple devices, and in a secure environment.

Direct Routing – expands the team’s communication globally.

Since June 2018, Microsoft has allowed its users to set Microsoft Teams as a primary phone system. With technology, Direct Routing companies can use their existing business phone system to place and receive external phone calls directly in Teams. With its help, you can bring your telecom service provider to connect your current phone system to Microsoft Teams. This means better call rates, more flexibility, and high-quality support for your business.

Qu'est-ce que le Direct Routing ? Microsoft Phones System Direct Routing permet aux entreprises de connecter leurs lignes téléphoniques externes et d'utiliser Teams comme système téléphonique d'entreprise. Dans notre article, vous allez découvrir les avantages clé de Microsoft Teams et comment vous pouvez l'utiliser comme système téléphonique au niveau professionnel (à l'aide de Direct Routing).

Six Benefits of Microsoft Teams

Les entreprises qu'utilisent la plateforme Microsoft Teams peuvent :

• augmenter l'engagement des employés
• améliorer la flexibilité des équipes
• optimiser les coûts
• améliorer la productivité

1. Une solution de collaboration tout-en-un

For years teamwork meant daily in-person meetings, frequent phone calls interrupting your workflow, and intensive email exchanges with attached files. Today Teams create a flexible work environment where teamwork is consolidated and all communication methods are unified. When working with Microsoft Teams, your employees can easily change between different ways to connect, including video calls, conference calls, and chat discussions. This helps them be more productive and engaged.

2. Easy-to-use and simplified teamwork

One of the major benefits of the Teams collaboration app is its ease of use. Its core features are the channels created with just a few clicks for a group or private chat. The conversations there appear as threads so that all participants follow the discussion easier. Other interactions include online meetings, sharing files and tasks, initiating video and audio calls, and being easily accessible speeds up collaboration and communication, streamlining users’ productivity.

3. Meilleure concentration

With its user-friendly interface, you learn the program faster. Your employees concentrate on the work and do not struggle with a complex tool manual. This is possible as the information in Teams is organized in channels dedicated to a business-related topic. All data on the channel refers to this topic. That way, your team members find the necessary information fast and still participate in the ongoing conversation on that channel.

4. Transparence augmentée

It is a challenge to keep everyone in the remote team well-informed. With the Teams app, this task is much easier. Thanks to the channels’ structure (built around work-related topics), users can find all relevant information there. Once you post a message or initiate a web meeting on the channel, your teammates will immediately access it. Thus the communication and collaboration process is transparent, more productive, and efficient.

5. Microsoft Teams est en constant développement

The developers constantly add new features and add-ons to Teams. That way, Microsoft Teams offers better integration and further improvement daily. These include the standard Office 365 programs and 3rd parties’ applications compatible with Teams. Integrating the partners’ tools fast and easily takes teamwork to a new level. You do not have to leave the Teams; it becomes a real omnichannel collaboration hub.

6. Préserve des investissements clé

If your company has bought a Business Premium / Essentials or Enterprise E1, E3, or E5 license for Microsoft 365 suite, you don’t have to pay extra for Teams. It is already included in the Office 365 package, meaning you can use this tool at no extra cost. All feature updates and security upgrades are done automatically with no additional expenses.

Quantifying the Value of Teams*

4 heures/semaine – sont économisées grâce à l'amélioration de la collaboration et du partage d'informations
150 voyages – sont économisés d'ici la 3e année grâce aux réunions en ligne
45 minutes/jour – sont économisées par les travailleurs de première ligne qui collaborent avec leurs collègues
17,4% – prendre des décisions plus vite
88% – confirmez qu'avoir une solution tout-en-un leur permet de gagner du temps
18,9% – réduction des réunions quotidiennes

*https://www.microsoft.com

Direct Routing – quels sont les avantages pour votre entreprise lorsque vous intégrez Teams dans votre système téléphonique ?

Direct Routing est apparu comme une réponse à la demande croissante de solutions vocales d'entreprise compatible with Microsoft Teams. It allows customers to bring their telecom services into the Teams and use it as a business phone system. You can use your existing PBX (private branch exchange) and your current calling plan to make and receive calls in Teams. Integrating Teams with your cloud phone system via Direct Routing is a cost-optimizing opportunity. Your employees have an enterprise-level voice solution with smart telephony features in a secure Microsoft environment. Accessible from any location and device.

Connectez votre téléphonie à Teams. Maintenant, vous pouvez le tester gratuitement !

appel téléphonique avec casque
Simplicité

Le passage d'une fonction de collaboration et d'une méthode de communication à l'autre à partir d'un seul endroit simplifie le travail d'équipe. Vous n'avez pas besoin d'interrompre une discussion en cours dans le canal pour passer ou recevoir un appel important.

Intégration sans problème

Votre fournisseur de télécommunication apporte sa technologie et son expertise. De plus, il prend en charge la complexité de l'intégration et son soutien et son savoir vous aident à apprendre plus rapidement l'application vocale intégrée.

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Gestion facile

Vous pouvez gérer toutes les conversations, fichiers et les outils d'un seul endroit. Profitez de l'accès à toutes les applications Office 365 dont vous avez besoin pour le travail – et d'un grand nombre d'applications des tiers. Passez et recevez des appels à des numéros de téléphone externes directement dans Teams en utilisant de multiples appareils.

Réseau Trunk SIP global

À l'aide de modèles SIP prêts à l'emploi, you can connect your business to the rest of the world. Your company gets global access with numbers coverage to 100+ countries with premium call quality into Teams.

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Abordable

Integrating your company’s phone system with Teams can optimize your communication costs. Direct Routing offers affordable alternatives for SMEs as well as for big organizations. You pay only for the maximum number of concurrent calls you need. Pricing is transparent, usually per channel, with no hidden costs.

Gestion unifiée

Microsoft Teams brings chat, content, people, and tools together in one hub. With Direct routing, Teams also transforms into a fully managed business phone system. Your telecom provider handles the telephony service, and your company maximizes the use of Teams as a communication tool.

Portabilité de numéro

Keeping your business phone numbers is important for any company. If your business already uses Microsoft Teams and wants to change your telecom provider with Direct Routing, you can get your numbers ported in 100+ countries. Mixvoip’s technical solution connects your Microsoft Teams with local telecom operators. You enjoy seamless number porting, or we provision new ones anytime. Direct Routing provides a lot of flexibility in Teams. Integrating your phone system with the Teams solution ensures more freedom, global presence, and cost optimization.

Commencez à tirer profit de Microsoft Teams et des services de téléphonie cloud aujourd'hui !

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